Shipping Policy
At LuxoraGear, we are committed to providing you with high-quality products and a seamless shopping experience. Please review our shipping policy below to understand our delivery process.
Order Processing Time
- All orders are processed within 1-3 business days (Monday–Friday).
- Once your order has been processed, you will receive a confirmation email with tracking details.
Shipping Times & Delivery
We offer free worldwide shipping on all orders. Estimated delivery times are as follows:
- United States, Canada, Australia, UK, Europe: 7-15 business days
- Rest of the World: 10-20 business days
(Delivery times may vary based on location, customs processing, and unforeseen circumstances.)
Tracking Information
- A tracking number will be provided once your order is shipped.
- Please allow 3-5 business days for tracking updates to appear.
Delays & Lost Packages
- If your package is delayed beyond the estimated timeframe, please contact our support team.
- If your package is lost in transit, we will offer a free replacement or a full refund after verification.
Customs & Import Taxes
- Customers are responsible for any customs fees, duties, or taxes imposed by their country.
Wrong Address Disclaimer
- Please ensure your shipping address is correct at checkout. If an incorrect address is provided and the package is returned, additional shipping charges may apply.
Contact Us
For any shipping-related inquiries, feel free to contact our support team at luxoragear@outlook.com.